FAQ's


DO I NEED ANY PRIOR EXPERIENCE TO TAKE THE COURSE?

Our diploma courses are suitable for complete beginners and do not require any prior learning to be able to train with us; many of our students are not yet beauty trained and are looking to start up a business in the industry. We welcome students of all abilities, whether you are looking to learn a new skill from scratch or currently working as a therapist and looking to refresh your knowledge of particular treatments.

Qualification required - None, suitable for complete beginners.


    MINIMUM STUDENT AGE

    We accept all students aged 16 years or over for our face to face training courses. With regret due to insurance reasons, we are unable to accept students aged under 16 years on the day of training for face to face courses, however online courses are open to those of any age as no attendance of our centres is required. Please note most insurers will only provide public liability (beauty therapist) insurance for working with the general public to those aged 18 or over, although some selected companies will accept those aged 16 or over.


    KIT OPTIONS 

    No kits included - Kits can be purchased on our ‘TRAINING KITS’’ page directly on our website.                     

    HOW DO I RECEIVE MY COURSE?

    Your course materials/manuals will be sent to you via email immediately upon receipt of payment, so you can get started straight away with your learning.

    HOW DO ONLINE COURSES WORK?

    Purchase your course 
    Your course training material will be available immediately upon booking the course, so you can get started right away with your learning
    Your training manual explains all the information about the course 
    Step by step instructions on how to complete the practical are explained in your welcome letter
    There is no time limit to complete your assessments 
    Learn at your own pace 
    To complete your course read through the training manual and complete your assessments

    IS SUPPORT AVAILABLE DURING THE COURSE?

    Full support is available during your online training during office hours, we are available to contact via our email at support@houseofglamourtrainingacademy.co.uk
    Our support is prompt and friendly, you will not find better support anywhere.
    Our tutors have a huge amount of experience in the beauty industry as tutors, assessors, and salon owners.

    HOW LONG WILL THE COURSE TAKE ME?

    There is no time limit to complete your assessments. Learn at your own pace, in your own time.
    The great thing about accredited online learning is that you can fit it in around your everyday life.
    This is why our courses have become so popular, as so many people like to be able to complete their assessment at their own pace, look back over training manuals etc without any time pressure.

    CAN I COMPLETE MY ASSESSMENT ON A LIVE MODEL?

    Yes absolutely, if that is your preference.
    Once you have worked your way through the training manual you can then complete your practical assessment on either yourself, a mannequin head, nail training hand or live model.

    Please note If booking any of the online hair extension course's:

    If you choose to purchase the course(s) with a full kit then you receive absolutely everything you need to complete your assessment on the training head provided.

    ​Please note that the training hair provided is not intended for live model fittings, so if that is your preference we would suggest you purchase the course without a kit and provide the hair yourself for your live model fitting.

    HOW IS THE COURSE ASSESSED?

    You will take step by step images and video's/clips of your work and submit your case studies via email to: support@houseofglamourtrainingacademy.co.uk 
    The images and video's/clips you need to take and submit is all explained in your welcome letter.
    Purchase of the course alone without submitting your assessments does NOT provide you with a qualification.
    Please be sure to submit your case studies assessments in order to gain your IPHM Approved Diploma.

    HOW LONG DOES IT TAKE FOR MY WORK TO BE ASSESSED ONCE I HAVE SENT IT TO YOU?

    We like to complete assessments as soon as possible, as we know you are excited to get started with your clients.
    Typically your assessment will be marked within 7 working days.
    Sometimes if we have a huge number of assessments submitted at the same time this can be a little longer.

    WHAT HAPPENS IF I DON'T PASS?

    If your assessment does not quite reach the required standard its not a problem.

    Your tutor will offer guidance as to what needs to be improved upon in order to be successful, and will invite you to re-submit your assessment.
    This will not typically mean re-doing the whole assessment!

    The most common reasons for being asked to re-submit are missing required images, or misunderstanding what is required for a certain image.
    You will only need to re-submit anything which is missing or needs improvement not all of the images.

    There is also no extra charge for re-submitting work.

    IF I PURCHASE A KIT HOW LONG WILL IT TAKE TO BE DELIVERED?

    You will receive your kits within 5-7 working days once purchased.
    For the purposes of parcel delivery 'working days' are Monday to Friday,
    Please note we do not dispatch orders on a Saturday or Sunday, or on Public Holidays.

    DO I NEED INSURANCE TO OFFER TREATMENTS?

    YES, everyone and anyone in the beauty or aesthetic industry must hold full insurance for any treatments which they provide. 
    It is your responsibility  to check with your potential/existing insurance provider to ensure you are able to gain your public liability, business insurance and any council licence requirements before booking a training course through House of Glamour Training academy.

    WHAT WILL YOUR CAREER OPPORTUNITIES BE?

    The online courses are an excellent starting point for those who have a passion for beauty and wish to learn new skills. completion of the online courses will equip you with essential knowledge and skills required to practise as a professional in salon or mobile. 

    ARE THESE ONLINE COURSES ACCREDITED?

    Yes! We are fully accredited with IPHM and insured by WESTMINSTER Insurance.
    All courses have insurance approved accreditation to enable you obtain the necessary public liability insurance required to practise as a professional in salon or mobile.

    For all other enquiries please contact:

    For existing student support regarding coursework or assessment related issues/queries: support@houseofglamourtrainingacademy.co.uk
    For all queries relating to bookings, cancellations/rescheduling dates, diploma certificates or kits: bookings@houseofglamourtrainingacademy.co.uk

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