Returns

Nail Product Returns:

All goods received must be inspected on delivery; claims for shortages/faulty or damaged goods must be made within 24 hours.

Returns will not be accepted without prior agreement and are only accepted for goods that are faulty.

If products are faulty/damaged these must be returned to Pure Nails in original packaging (where possible) so that they can be inspected before any replacement products are sent out.

If no fault is found, the item will then be returned (postage cost to be met by customer) or in some circumstances at our discretion a refund will be offered less 15% handling charge.

Any refund offered are for the goods only, postage will not be refunded.


Waxing, Lash & Brow Product Returns:

If for any reason you are not happy with your purchase, you may return the unused purchase to us for a refund or exchange within 14 days from delivery. We cannot accept returned goods that we believe have been used. Please notify us of your intention to return your purchase by contacting us via telephone or email. 

Please Note: We do not refund postage costs. If you have any queries regarding refunds / exchanges, please do not hesitate to contact the suppliers by telephone on tel: +44(0)151 427 0319 or via email at info@beautifulbrows.co.uk

Featured Online Courses

Online!
Online Polibuild Acrylic and Gel Course
Online Polibuild Acrylic and Gel Course

Online course...learn at home!

Online!
Online Acrylic Nail Extensions Course
Online Acrylic Nail Extensions Course

Online course...learn at home!

Online!
Online Semi Permanent Lash Course
Online Semi Permanent Lash Course

Online course...learn at home!